Română (România)English (United Kingdom)



 
Mesaj
  • Acum esti subscris/a la acest subiect. Template override - How To
  • Acum esti subscris/a la acest subiect. Everything but ReCaptcha
  • Acum esti subscris/a la acest subiect. Looking for unknown link
  • Acum esti subscris/a la acest subiect. section message activated
  • Acum esti subscris/a la acest subiect. Mesajele de eroare nu apar
  • Acum esti subscris/a la acest subiect. Blocarea dupa cuvinte cheie
  • Acum esti subscris/a la acest subiect. Imaginea captcha a dispărut
The support for all extensions was moved to jVitals.com.

Please post there the new questions or suggestions you have with them.

This forum was set to be read-only so the information in it is still available.

If you use aiContactSafe, please post a rating and a review at the Joomla! Extensions Directory.

You can now also join aiContactSafe Fan Club on Joomla! People
http://people.joomla.org/groups/viewgroup/813-aiContactSafe+Fan+Club.html

Emails always sent from Joomla address

Emails always sent from Joomla address

When sending emails, ai is always sending as the Joomla site address regardless of the setting "Set the sender to the default Joomla email address."

In aiContactSafe's control panel, I have the default name & email address set to a support@domain address yet the form appears to be delivering/sending via admin@domain.

This is probably a configuration issue but it's one that's got me puzzled.

Thanks for your awesome work and support of the Open Source Community!

Michael NInos
useravatar
Offline
4 Mesaje
Informatii despre utilizator in mesaje
Administratorul a dezactivat postarea publica.

Re: Emails always sent from Joomla address

That field ( "Set the sender to the default Joomla email address" ) is referring to the email address set in your global configuration.
Now that you post this problem I realize that is not clear enough. Sorry.

Alex Dobrin
useravatar
Offline
5886 Mesaje
Informatii despre utilizator in mesaje
Administratorul a dezactivat postarea publica.

Re: Emails always sent from Joomla address

So, is it not possible to have ai send emails from multiple addresses? If this is the case, that would seem somewhat limiting....

Michael NInos
useravatar
Offline
4 Mesaje
Informatii despre utilizator in mesaje
Administratorul a dezactivat postarea publica.

Re: Emails always sent from Joomla address

The emails are sent "From" the email address entered in the form. The feature to use the email in global configuration was added only because some servers are not allowing sending emails "from" an address not setup on them.
The main purpose of the extension was to offer a contact form with any feature one might need, so sending emails "from" multiple email addresses seamed useless.
But now I'm considering adding new fields in the profile to set the "from email" and "from name" in a future version.

I'm curious though, why would you need such a feature ?

Alex Dobrin
useravatar
Offline
5886 Mesaje
Informatii despre utilizator in mesaje
Administratorul a dezactivat postarea publica.

Re: Emails always sent from Joomla address

I have several email addresses:
Această adresă de e-mail este protejată de spamboţi; aveţi nevoie de activarea JavaScript-ului pentru a o vizualiza
Această adresă de e-mail este protejată de spamboţi; aveţi nevoie de activarea JavaScript-ului pentru a o vizualiza
Această adresă de e-mail este protejată de spamboţi; aveţi nevoie de activarea JavaScript-ului pentru a o vizualiza

I would like to have forms for different situations such as requesting support ( Această adresă de e-mail este protejată de spamboţi; aveţi nevoie de activarea JavaScript-ului pentru a o vizualiza ), submitting questions or comments to the site administrator ( Această adresă de e-mail este protejată de spamboţi; aveţi nevoie de activarea JavaScript-ului pentru a o vizualiza ), or requesting quotes ( Această adresă de e-mail este protejată de spamboţi; aveţi nevoie de activarea JavaScript-ului pentru a o vizualiza ). For reach of these situations, I'd like to have the form reply to the corresponding email address.

I realize that the the form will send TO the specified email address (support, siteadmin, quotes). But if the user chooses to have a copy sent to himself, the email is delivered as coming from the site's default email address. Also, when replying to a message via the aiContactsSafe messages panel, all of the emails are sent using the site's default email address. To me, having the option to reply from the messages panel if you cannot resopnd as the individual the message was sent to (support, site admin, quotes) why have the option to reply?

Michael NInos
useravatar
Offline
4 Mesaje
Informatii despre utilizator in mesaje
Administratorul a dezactivat postarea publica.

Re: Emails always sent from Joomla address

Michael NInos a scris:


I realize that the the form will send TO the specified email address (support, siteadmin, quotes). But if the user chooses to have a copy sent to himself, the email is delivered as coming from the site's default email address. Also, when replying to a message via the aiContactsSafe messages panel, all of the emails are sent using the site's default email address.

Sorry, but I think you misunderstood the purpose of this extension. It is designed for the visitors of a site to send some information to the administrators/moderators ( or any other destination you might think of ) easy without having to use an email client. The "From" field is normal to be set to the user's email address ( since he is the one sending the message ) and that is the default behavior of the extension, unless you activate the field in the control panel of aiContactSafe ( which was added only because of the limitations set by some email servers ). The "Reply-to" field is set to the user's email address in any case. It will be totally unpractical to be set the a different email address, because if you will hit "Reply" in your email client it will be very inconvenient to have to search for the email address to which to reply.

Michael NInos a scris:


To me, having the option to reply from the messages panel if you cannot resopnd as the individual the message was sent to (support, site admin, quotes) why have the option to reply?

This is like asking if I can't have all the features of an email client why have the email form on the page. sad
It's a contact form, not a ticketing system. The reply is there for simple replies and you can chose to use it or not.
The filtering of the messages can be very easy done based on the subject of the emails on which you can define your own prefixes for each profile.

Alex Dobrin
useravatar
Offline
5886 Mesaje
Informatii despre utilizator in mesaje
Administratorul a dezactivat postarea publica.

Re: Emails always sent from Joomla address

Alex,

I appreciate the work you've done and the fact that I haven't had to pay a dime for it. Please don't take offense at my observations. I realize that this isn't a ticketing system but apparently I am not the only one who has missunderstood your intentions with the layout and functions of aiContactSafe.

Thanks,
Michael Ninos

Michael NInos
useravatar
Offline
4 Mesaje
Informatii despre utilizator in mesaje
Administratorul a dezactivat postarea publica.

Re: Emails always sent from Joomla address

Michael NInos a scris:


I appreciate the work you've done and the fact that I haven't had to pay a dime for it. Please don't take offense at my observations.

I am not. I apologize if it seamed that way.
I really appreciate any feed-back I get and I am trying to find the best way to implement the suggestions received.

Michael NInos a scris:


I realize that this isn't a ticketing system but apparently I am not the only one who has missunderstood your intentions with the layout and functions of aiContactSafe.

That is why I've asked how would you use the different "from" emails.
I'm afraid the problem is now that I tried to implement to many suggestions and the extension is getting overcomplicated.
I need to find a balance between "easy to use" and "features rich".

Again, I apologize if my replies seamed offensive. That was not my intention.

Alex Dobrin
useravatar
Offline
5886 Mesaje
Informatii despre utilizator in mesaje
Administratorul a dezactivat postarea publica.

Informatii forum

Statistici forum:
 
Subiecte:
2281
Sondaje:
0
Mesaje:
10380
Inactiv:
Informatii utilizatori:
 
Utilizatori:
60289
Ultimul inscris:
Lenisancing
Utilizatori activi:
0
Vizitatori activi:
168

Activ: 
Nici un utilizator activ

Legenda forum:

 Subiect
 Nou
 Blocat
 Peren
 Activ
 Nou/Activ
 Nou/Blocat
 Nou/Peren
 Blocat/Activ
 Activ/Peren
 Peren/Blocat
 Peren/Activ/Blocat