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"copy of this message to yourself" message does not arrive

"copy of this message to yourself" message does not arrive

Hi, got a little problem.
External email messages to the person who is filling in the contact form are not delivered. The issue is that the email is directly sent to the email server of that domain (i.e. gmail). The gmail server refuses it. The mail must go via a trusted MTA. I think aiContactSafe is responsible for this. I receive the mail intended for the webmaster correctly.

How do I get aiContactSafe to use my local email server for delivering the messages that go to external domains?
(hope I'm clear on this)

[edit]
situation now:
form filled > email to me + email to external > email to external goes directly to external email server (MTA) > gmail refuses mail for security reasons
situation needed
form filled > email to me + email to external > email to external goes via local MTA > local MTA sends to provider's MTA > Providers MTA sends to gmail > MTA gmail Happy

See the error message:
   ----- The following addresses had permanent fatal errors -----
< Această adresă de e-mail este protejată de spamboţi; aveţi nevoie de activarea JavaScript-ului pentru a o vizualiza >
    (reason: 550-5.7.1 [my.ip.add.ress] The IP you're using to send mail is not authorized to)
   ----- Transcript of session follows -----
... while talking to gmail-smtp-in.l.google.com.:
>>> DATA
<<< 550-5.7.1 [my.ip.add.ress] The IP you're using to send mail is not authorized to
<<< 550-5.7.1 send email directly to our servers. Please use the SMTP relay at your
<<< 550-5.7.1 service provider instead.
Roderick

Editat de: Alex Dobrin
09-Septembrie-2010 18:01:38
roderick
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Re: "copy of this message to yourself" message does not arrive

Hi,

aiContactSafe is using Joomla's API to send the emails.
You need to have the correct settings in your global configuration, "Server" tab, "Mail Settings" section.
Sorry, there's nothing I can do about your problem.

Alex Dobrin
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5886 Mesaje
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Re: "copy of this message to yourself" message does not arrive

You are right ofcourse, it's a joomla setting. I started testing using the mass mail function in joomla and the same thing happened. I can not use the PHP mail function.
Now I used SMTP setting and entered my on email server as SMTP host. It works.
Thnx for your work on this very nice joomla extension.

roderick
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Offline
5 Mesaje
Informatii despre utilizator in mesaje
Administratorul a dezactivat postarea publica.

Re: "copy of this message to yourself" message does not arrive

I'm glad you solved your problem. smile
Let me know if you have other problems or suggestions with aiContactSafe.

Alex Dobrin
useravatar
Offline
5886 Mesaje
Informatii despre utilizator in mesaje
Administratorul a dezactivat postarea publica.

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